Privacy Policy
Effective Date: December 19, 2024
Last Updated: December 19, 2024
1. Introduction
Welcome to ChatChat. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights.
2. Information We Collect
2.1 Personal Information
When you register for an account, we may collect:
- Name and email address (from Google authentication)
- Profile picture (from Google account)
- Age and location (if provided)
- Device information and IP address
2.2 Usage Data
We automatically collect certain information when you use our service:
- Log data (access times, pages viewed, IP address)
- Device information (browser type, operating system)
- Usage patterns and preferences
- Video call duration and frequency
2.3 Communication Data
We may collect and store:
- Messages sent through our platform
- Video call metadata (not content)
- User interactions and connections
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our service
- To authenticate users and prevent fraud
- To process payments and manage virtual currency
- To improve our service and user experience
- To communicate with you about service updates
- To ensure platform safety and security
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in operating our platform
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure payment processing
6. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Object to processing of your data
- Data portability
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze usage patterns
- Improve our service
- Provide personalized content
9. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services (like Google authentication). We are not responsible for the privacy practices of these third parties.
10. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@chatchat.live
Website: www.chatchat.live